Your questions answered

Frequently Asked Questions

Are you an official Microsoft learning partner?

We are an official Microsoft learning partner and only use Microsoft Certified Trainers to conduct our courses.

What if I forget what I learnt after a while?

We offer free resits so you can always take the class a second time when it runs next.

How do businesses benefit from certifications?

Microsoft, AWS and other companies require their partners to employ a certain number of suitably qualified staff in order to qualify for certain levels of partnership. By gaining additional certifications you become more attractive to these employers and increase the likelihood of getting that dream job.

Should I study networking? Azure? AWS?

This depends on where you want your career to go. There are many different companies out there with different infrastructure and job roles. Working at a large company you might see dedicated network engineers and somewhere smaller might have a small team who do bits of everything. You need to decide what sort of job you really want and in the meantime there is nothing wrong with learning as many things as you have time for.

How much will I get paid?

Salary in the IT industry varies enormously depending on where you work. An entry level IT job might pay anywhere from $40,000-$70,000. With several more years of experience expect between $60,000-$100,000. Later in your career you won’t even read a job ad that doesn’t have a six figure salary. For example a solutions architect might get $120,000-$150,000 or more. Payscale puts the average Australian IT salary at $86,217

Should I do a degree?

This depends on where you want to work. Many larger organisations prefer to see candidates with a Bachelor Degree but it’s far from a requirement in the industry. Vendor certifications are far more valuable and respected. IT is an industry where you can build a career without ever having attended university but it does help if you have one.

I’m stuck on the service desk. How do I get a better job?

The best thing to do first is to get some appropriate certifications. Don’t just memorize the facts, spend some time playing around with Windows Server as well as Azure. Build a cluster, migrate something in Hyper-V to Azure, setup monitoring and anything else you can think of doing. If you have the qualifications and have spent time with the tools then you will stand out from other candidates. We have a detailed guide here

How do I get started in IT?

If you don’t have any experience you need to find a way to show a potential employer how you can be helpful. Think about anything IT related you have spent time doing and add that to your resume. You might have spent some time fixing computers for friends or maybe you did some volunteer work. If you cannot think of anything get in contact with a local charity and volunteer to do their IT support.

Don’t forget your free resume guide